Stop losing leads in the gaps between tools
We connect your forms, ads, CRM, WhatsApp and email so every lead is captured, qualified, followed up and reported on automatically, with your team stepping in where people matter.
What AI & Automation covers
Most businesses lose leads to slow follow-up, not bad marketing. A form submission sits in an inbox, a WhatsApp message goes unanswered over the weekend, or nobody remembers to call back on day three.
We map your lead journey and automate the repetitive parts: instant replies, lead scoring, routing to the right person, reminders, follow-up sequences and reports. AI handles tasks like summarising enquiries or classifying intent, and humans handle the conversations that need judgment. We build with tools like Zapier, Make, n8n, HubSpot, Zoho and the WhatsApp Business Platform.
Sound familiar?
- Leads wait hours or days for a first reply
- Data lives in spreadsheets, inboxes and phones
- Follow-ups depend on someone remembering
- Reports take a day to put together every month
- No view of where leads drop off
A good fit if you are…
- Businesses getting enquiries from several channels
- Sales teams spending time on admin
- Clinics and service businesses booking appointments
- E-commerce brands wanting post-purchase journeys
How we work, step by step
A clear sequence, so you always know what's happening and what comes next.
Map
Every step a lead takes, and where it gets stuck.
Design
Workflows with clear rules and human handoff points.
Build
Integrations, sequences and AI steps, in a test environment first.
Test
Real scenarios, edge cases and failure alerts.
Train
Your team learns what's automated and where they step in.
Monitor
Monthly checks, fixes and improvements.
What changes for your business
Faster response
Every lead gets an instant, relevant reply.
Nothing slips
Follow-ups and reminders run on schedule.
One source of truth
Leads and history in your CRM, not scattered.
Hours back
Reports and admin handled automatically.
Related work
Case studies for AI & Automation are being prepared for publication.
See all our workFrequently asked questions
What can marketing automation do for a small business?
The most common wins are instant replies to enquiries, automatic lead capture into a CRM or sheet, reminders for your team, appointment confirmations and follow-up messages. These save time and stop leads going cold.
Is WhatsApp automation allowed?
Yes, through the official WhatsApp Business Platform (API), with user opt-in and approved message templates for outbound messages. We set it up within Meta's policies. We don't use unofficial bulk-messaging tools.
Which CRM should we use?
It depends on your team size, sales process and budget. HubSpot and Zoho are common choices; sometimes a well-built sheet is enough to start. We'll recommend what fits.
Is our customer data safe?
We use official integrations, limit access to what each workflow needs, avoid storing sensitive data in tools that don't need it, and document every connection so you stay in control.
Often combined with
AI Agents
AI agents for lead qualification, support, sales, booking and content workflows.
Explore servicePerformance Marketing
Paid campaigns planned around cost per lead, sales and return on ad spend.
Explore serviceWebsite Design & Development
Corporate sites, landing pages, e-commerce and redesigns built to convert.
Explore serviceE-Commerce Management
Store management, listings, catalogues, CRO and growth strategy for online sellers.
Explore serviceTalk to us about AI & Automation
A free 30-minute call with a strategist. We'll look at where you are and outline what we'd do first.